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User Support

♦ ComicSuite and Point-of-Sale (POS) Support

Email: POSsupport@diamondcomics.com

The ComicSuite POS Technical Support Team is available 9am - 6pm Monday thru Friday (Eastern Time).

Phone: 800-452-6642

On weekends or holidays, please use the following contact information to reach the POS Support Team.

Phone: 443-823-1361

Can't find the answers you're looking for about ComicSuite? The ComicSuite Support Portal gives registered users the ability to easily submit customer service or technical support questions.

Plus, user forums can help you answer questions and learn more about how to maximize ComicSuite software for your store's needs.

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In addition to regular support, Diamond offers ComicSuite users additional support services. Please call for plans and pricing.

  • 90 Days Initial Support – FREE
  • Hourly Technical Support
  • Yearly Support Plan
  • 5-Hour Support Plan
  • Weekends/Holidays Surcharge (per call)
  • Hardware: Advance Warranty Replacement
  • Hardware: On-Site Installation (with or without wiring)
  • Custom Software & Data Install