User Support
Getting Help

♦ ComicSuite and Point-of-Sale (POS) Support

Email: techposhelpdesk@diamondcomics.com

The ComicSuite POS Technical Support Team is available 9am - 6pm Monday thru Friday (Eastern Time).

Phone: 443-318-8001 and ask for a POS Specialist

On weekends or holidays, please use the following contact information to reach the POS Support Team.

Phone: 443-823-1361

ComicSuite Support Portal

Can't find the answers you're looking for about ComicSuite? The ComicSuite Support Portal gives registered users the ability to easily submit customer service or technical support questions.

Plus, user forums can help you answer questions and learn more about how to maximize ComicSuite software for your store's needs.

Retailer Login

Additional Support Services

In addition to regular support, Diamond offers ComicSuite users additional support services. Please call for plans and pricing.

  • 90 Days Initial Support – FREE
  • Hourly Technical Support
  • Yearly Support Plan
  • 5-Hour Support Plan
  • Weekends/Holidays Surcharge (per call)
  • Hardware: Advance Warranty Replacement
  • Custom Software & Data Install